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Level 1
posted Feb 3, 2023 1:56:45 PM

Does anyone have experience with Will Builder? Can multiple family members develop their suite of documents while maintaining privacy? Any responses would be appreciated!

User Manual available?  Can docs be printed?  Is it online or CD-ROMs?  Do you recommend it?

0 20 18523
1 Best answer
Intuit Alumni
Feb 4, 2023 12:58:15 PM

You can learn more about this program here

 

You can print the documents, as well as prepare documents for your immediate family. @Spikey-Mikey 

20 Replies
Level 15
Feb 3, 2023 3:00:49 PM

This is the user forum for TurboTax where we answer questions about income tax and the tax software. Why are you asking about a will writing program here?

Level 1
Feb 3, 2023 3:09:45 PM

Intuit is also peddling that software on their TurboTax site... for $39.  That's why.

Intuit Alumni
Feb 4, 2023 12:58:15 PM

You can learn more about this program here

 

You can print the documents, as well as prepare documents for your immediate family. @Spikey-Mikey 

Level 2
Feb 8, 2023 7:28:07 PM

Take five seconds to see that Will Builder by ARAG is part of what TurboTax offers during the checkout process before replying with a response of no value.

@xmasbaby0 

Level 2
Feb 8, 2023 7:28:47 PM

Are there any screenshots of this product?  I wish we could see what it looks like before actually purchasing it.

@CarissaM 

 

Intuit Alumni
Feb 9, 2023 10:50:59 AM

Feel free to contact customer support to get more information.  

What is the TurboTax phone number?  

 

@opeepingtomo 

Level 2
Feb 28, 2023 6:35:42 AM

It looks like if I purchase the Will Builder we can access/update it for one year. After that are the documents still 'legal' or do we have to pay annually to keep access to them? I understand and assume if I want to revise them, I'd likely have to renew it.  I'm just making sure it is a one-time fee and legal after the purchase expires. I hope that makes sense. Anyone know?

Intuit Alumni
Feb 28, 2023 8:53:11 AM

It would be best to contact ARAG directly here, to verify the details of how long it is valid, and when the renewal would need to be done, ect. @kimchi2 

Level 2
Mar 5, 2023 7:47:24 AM

The fact there is next to no information, screenshots, in-depth explanations of the features of this software/service, is very telling. I think if you want people to give you their $ upfront, you need to be very forthcoming with exactly what they're getting, not just stop at a high-level list of bullets.

Level 2
Mar 5, 2023 3:52:56 PM

@daveh20 exactly.  It’s most likely awful and it’s very odd that there is zero info available about a product being offered for purchase prior to actually making the purchase.

 

Even more concerning no one on the forum is familiar with or cannot provide any kind of info or document about it either. 

Level 1
Mar 18, 2023 2:13:49 PM

This info is BS. No pictures, no info -DO NOT BUY!!!

Level 3
Apr 12, 2023 10:35:35 AM

I appreciate the ability to search on multiple platforms.  Since this is a TurboTax offer, I was happy to find the information in the room I hang out in most. 

Level 3
Apr 12, 2023 10:37:07 AM

"It's most likely awful." What leads you to this conclusion?

New Member
Apr 16, 2023 2:03:36 PM
Level 2
Oct 15, 2023 9:02:35 PM

@susitnavalley  Are you kidding?

 

Maybe the fact that there was no information available about the product, no screenshots, and no one from support on these forums had a clue what any of us were talking about but it’s still offered as an add on for purchase through TurboTax.

 

I think that’s pretty conclusive. 

New Member
May 8, 2024 1:57:54 PM

Turbo Tax and Will Builder are a scam.  Signed up for Will Builder through offer shown on Turbo Tax.  No expiration date for Will Builder purchase  was provided by Turbo Tax at time of purchase or by emails sent to my address from Will Builders informing how to set up my account that my purchase had a specific expiration date.  Upon learning that my purchased was expired, I contacted both Turbo Tax and Will Builder on my situation both passed it off as an issue that they couldn't resolve and told me to call the other.  Do not sign up for any external service from Turbo Tax without being sure that there is an expiration date.  My only recourse to their action is to file a complaint with state attorney general office - consumer fraud. 

Employee Tax Expert
May 8, 2024 4:55:48 PM

Depending on when you purchase Will Builder, you’ll have access to it for at least a year.

 

 

For more information, please click here. You can also reach out to ARAG directly at their Contact Us page for assistance.

 

@jjenni12321  

New Member
May 9, 2024 10:50:49 PM

Unfortunately talking to both reps from Turbo Tax and Will Builder,  I was told by both that my purchase of Will Builder on 3/17/024 expired on 4/30/24.  Can't  straight answer from anyone at these 2 companies!

 

 

 

Employee Tax Expert
May 10, 2024 5:34:35 AM

If you purchased Will Builder on 3/17/24, it would expire on 4/30/2025. Have you tried calling ARAG at 800-255-3352?

 

@jjenni12321 

New Member
May 5, 2025 5:17:28 PM

If you think that what you are getting with ARAG Will Builder is a platform to create simple will, power of attorney, and living will documents, you are wrong. It is a membership that expires.  If I had known that I wouldn't have bothered to sign up, especially since I found out that many (all?) U.S. states provide help with making legal wills, offering resources and information about the process. Many states have online resources or legal aid organizations that can assist with understanding the requirements and navigating the process, too. So don't waste your $ with ARAG Will Builder.