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Level 1
posted Jul 6, 2020 6:28:02 AM

Credit Card

It accepts the card but will not allow me to continue to file. 

0 2 852
2 Replies
Expert Alumni
Jul 6, 2020 9:10:32 AM

We cannot see your return or account here, as this is a public forum. What error message are you receiving? Please copy and paste it in here so that we may better assist. 

Level 1
Jul 6, 2020 9:18:03 AM

The system will not accept any of my credit cards for my WI state e-file fee. It would seem that collecting my money for yourselves would be a high priority. I need to call your service number for each filing for my direct family members to obtain a State eFile Confirmation Number. When received after a generally 20-30 minute wait, the return can be submitted.  

 

No explanation of why this happens and it is very disappointing. I can’t believe I have to pay for this malarkey.