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Level 1
April 30, 2021
Question

Charged or state filling

  • April 30, 2021
  • 2 replies
  • 0 views

I was charge for a state filling but was not able to use it. How can I get my money refunded back to my credit card?

    2 replies

    Level 2
    April 30, 2021

    I also want to know what mechanism Intuit or TurboTax uses to refund the $25 fee for electronic filing when that method is rejected by IRS, especially since the state does not receive the e-filed return until after IRS is finished with it.  Is there a customer service center in INtuit to handle such matters?

    KathrynG3
    Level 14
    May 8, 2021

    The only way to get a refund would be to call: (800) 446 - 8848. For more information about ways to contact TurboTax, see: What is the TurboTax phone number?

     

    @Leonardobedoya

     

    For rejected returns, see: How do I fix a rejected return? This article includes links to the most common IRS rejection codes and how to resolve the issue.

     

    @USAFA68

    Level 2
    May 14, 2021

    I was unable to file state charges please refund $25