I live in Florida which does not have income tax. Using TurboTax online, I selected Florida as my State, not knowing if it was needed for other tax information. I was charged $39 with a notice to print and mail in the return. However, there was no document. I attempted to get help online to no avail. I called the 1-800 number and was told my email did not correspond with my account. I told the woman it is the correct email; I receive emails from TurboTax. I was also able to get through to her with that email. She either hung up on me or we got disconnected.
I was not able to make any changes because I had already submitted my filing. This is very frustrating.
@caM56 - If you do not need the state return and have not filed it yet you can delete it.
You can delete your state return by following these instructions.
Note: If you've already paid your TurboTax state fees or registered your free version with your state return attached, you can't delete your state return.
If you’ve already paid your state fees, you can’t delete your return, but you can start over by selecting Start Over next to your state return on the Status of your state returns screen.
Thank you!
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