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New Member
posted Jan 21, 2020 5:45:24 AM

Accessing installed PA state program

After completing Federal taxes the program tries to move to State tax section.  Here it says that PA is already installed but it won't access the PA program?

 

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1 Replies
Expert Alumni
Jan 22, 2020 12:26:29 PM

It looks like you are using the TurboTax Desktop for Mac version.  I suggest you try removing the State and reinstalling/downloading.  To remove the state:

  • In the very upper menu next to the apple and TurboTax...FILE
  • Remove * State Data
  • Are you sure you want to remove it? Remove