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Level 1
posted Feb 23, 2020 4:28:56 PM

2019 windows deluxe - State update loop for illinois

https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-turbotax-loop-when-e-filing-windows/01/1116299/highlight/true#M4097 <-- So, looking at this link, there are update patches for NY and MA.  What I'd love is for a similar patch for Illinois.

 

Seems this is a something that has shown up for years, after having dug through these forums. 

 

Typical M.O.:  Says I can't e-file state because there is an update.  Federal e-filed just fine, by the way.  But, I digress.  Checked that the forms are available for online e-filing.  Made sure 2019 is the only version installed.  Uninstalled and re-installed.  Download the latest update (via the manual update link floating around).  But, the research I've done shows that the state updates are different from the "auto updates". 

 

So I feel I've done quite a bit of diligence here; also, the above link shows that Intuit is actively patching states suffering the exact scenario I am in.  Question is, when can I see something like this for Illinois?

 

Thanks!

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5 Replies
Level 2
Feb 28, 2020 5:33:23 PM

Exactly! Went through the same steps, having the same issue in IL. Already filed and received my Fed. Please fix it. 

Level 2
Feb 28, 2020 8:27:54 PM

Was on the phone with Tech Support for about 25 minutes, and she ended up getting me a state of IL d/l and once I installed that, I filed first try.  Good Luck!

Level 1
Mar 3, 2020 6:57:16 PM

Can someone please send me the patch for Illinois - can't file electronically - keep getting the same error message stating there is an update & there is NOT- I have called Turbo Tax about 10 times and no one has helped me.   I will not buy this product again. 

Expert Alumni
Mar 4, 2020 3:50:56 PM

Please use this link for your IL loop.

 

@XYZ123759

 

New Member
Mar 24, 2020 1:13:21 PM

I tried the suggestion.  It didn't work.