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Level 2
posted Feb 24, 2020 5:58:51 PM

2019 State tax forms are not ready

I signed up for the email notification for when they are ready.

 

Yesterday, I received the email stating that

TurboTax: Your Tax Forms Are Ready

 

I returned to Turbotax and "checked for updates" and was told my software was up to date. I tried this yesterday and today and it is still telling me that the forms are not ready

 

Help!

 

0 7 1487
7 Replies
Intuit Alumni
Feb 25, 2020 1:40:01 PM

What state do you reside in?

Level 2
Feb 25, 2020 5:26:42 PM

I reside in RI and will be filing state returns for RI and MA.

The issue I am experiencing is happening for both RI and MA.

Level 2
Feb 27, 2020 4:05:24 AM

Hello?

Level 15
Feb 27, 2020 4:58:11 AM

@gb82 

 

There have been a number of problems with certain states, so much so that TTX released this this recently updated FAQ.  There's a state fix file download and run.

 

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-updating-but-won-t-allow-you-to-install-your-state/01/1127787

Level 2
Feb 29, 2020 11:20:29 AM

2019 Turbotax is terrible!

 

Now it's saying I can't even transmit my federal return because there is an update available for my version. When trying to update, it tells me my software is up to date.

 

I give up!

Level 15
Feb 29, 2020 1:46:05 PM

Save your file...shut down TTX, then download and install the Manual update..

 

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

 

 

________________________

OR, maybe Customer Support will push you a whole new installation file :

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

 

Returning Member
Mar 1, 2020 3:42:50 PM

The link for customer support doesn't work