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New Member
posted Apr 1, 2024 4:27:12 PM

Miles Driven for Business NOT working / Grayed out

UNABLE to enter any value in Miles Driven for Business. It is "grayed out".

 

Only commuting miles is open for input.

 

Changing between option of 1-entering total miles for year or for 2-beginning and ending odometer input does NOT enable correct input box.

Changing the options about "Personal use" do NOT enable correct input box.

 

I documented my miles for work-- have entered beginning and ending odometers-- did troubleshooting noted above-- no change. This has absolutely worked for me in years past.

 

Using TurboTax Home & Business software download for Mac version 2023.r23.032

 

I have also rebooted my computer and restarted TurboTax.

0 1 1187
1 Replies
New Member
Apr 1, 2024 6:04:40 PM

I spent time with tech support--

we had to delete the vehicle and start it over again and it worked.

 

If you've encountered this yourself, please let me know.