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Returning Member
posted May 5, 2020 1:46:27 PM

Identify myself

Ive filed back March 6th and still haven't received anything when I tried to file for my stimulus check it also did not give me that the IRS sent me a form saying that I need to prove my identity I've been trying to but site is not letting .. Plus customer service is down I need help this is the worst

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1 Replies
Expert Alumni
May 5, 2020 2:19:08 PM

If the IRS sent you a letter saying that you need to verify your identity, then you will need to verify it before you can receive your refund or stimulus. If you cannot verify it online here, you will unfortunately need to wait till the IRS reopens to call them at 800 829 1040.