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New Member
posted Jan 31, 2023 12:50:56 PM

Customer Service Survey

Hello,

I just got off the phone with a representative named Amber, she was extremely helpful and assisted me with all of my problems, and provided outstanding customer service, and was very patient with me. At the end of the call, there was a survey mentioned, but after hanging up I was never sent an email about it. I would love to do this , because the customer service was so excellent  that I actually called back to follow up on the survey,  as  she was extremely helpful to me and provided excellent customer service while efficiently helping me solve all of my problems. Is there  any way for me to complete this survey about Amber, or any way for anyone to forward this survey to the correct department to acknowledge this? Thanks!!

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2 Replies
Expert Alumni
Jan 31, 2023 1:22:40 PM

Thank you for providing feedback on your positive experience with Amber. We appreciate it! 

New Member
Jan 31, 2023 1:43:40 PM

So is there a way to complete the survey or has it been forwarded to the correct department to be acknowledged? Thanks!!