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Returning Member
posted Jun 4, 2019 5:52:02 PM

Why was my question "deleted or archived"?

I asked a question a few days ago and bookmarked it. I checked on it the next day, and it had no answers. I checked just now and it says "Sorry, we couldn't find that question. It may have been archived or deleted."

My question revealed a possible TurboTax bug. Is this a coverup, or am I just being paranoid?

I checked my email and there was nothing about an answer, although I do have an email saying that the question was posted.

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1 Best answer
Level 15
Jun 4, 2019 5:52:18 PM

Most likely it will continue to be archived because it is more than 6 days old, and the filter zaps it after 6 days if there is no official answer in the Answer section..   Can you re-post it?


21 Replies
Not applicable
Jun 4, 2019 5:52:04 PM

I would more then happy to help you.
If you have the link to the question still available just post it as a reply and I can unarchive it for you.

Returning Member
Jun 4, 2019 5:52:05 PM

Thanks, here's the link! <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4556345">https://ttlc.intuit.com/questions/4556345</a>

Not applicable
Jun 4, 2019 5:52:07 PM

Thank you! You should be able to access your question now.

Returning Member
Jun 4, 2019 5:52:08 PM

Great, thanks! May I ask why it was archived in the first place? I did not receive any notification to that effect.

Returning Member
Jun 4, 2019 5:52:09 PM

And now it's archived/deleted again. Why is this happening? Does my question break some rule? I really need it answered before I purchase TurboTax Self-Employed.

Alumni
Jun 4, 2019 5:52:10 PM

it happens from time to time, nobody really knows why

Level 15
Jun 4, 2019 5:52:12 PM

This one is likely due to the 6 days with no answer being posted.  It will keep disappearing.

New Member
Jun 4, 2019 5:52:13 PM

And now when I try to reply to the comments, it says my account is under review for possible ToS violations. I guess I'll wait and see if they say anything about why (they haven't yet).

Level 15
Jun 4, 2019 5:52:14 PM

That's due to the hyperactive spam filter.  If posts happen too frequently in a thread.   Ignore the TOS part.  It's all done by a "robot" thinking frequent posting is spam.

New Member
Jun 4, 2019 5:52:16 PM

Okay, thanks. I wish they would explain all of these procedures when they carry them out. When they silence me without an explanation, it seems like they're doing it with sinister intent.

Level 15
Jun 4, 2019 5:52:17 PM

If they published the anti-spam filter techniques then spammers could redesign their spam to work around them.  It's hard enough to keep spam out of this forum without helping them.

Level 15
Jun 4, 2019 5:52:18 PM

Most likely it will continue to be archived because it is more than 6 days old, and the filter zaps it after 6 days if there is no official answer in the Answer section..   Can you re-post it?


Alumni
Jun 4, 2019 5:52:20 PM

looks like its been resurrected

Level 15
Jun 4, 2019 5:52:21 PM

It's still archived, but we SuperUsers can see it.   I'll post it here, and then user can copy and paste it into a new thread.  

Level 15
Jun 4, 2019 5:52:22 PM

@hypehuman
User, here's your question is you want to paste and re-post it.

    TurboTax "Federal Refund" ignores "Self-Employment Tax"

I did my taxes manually and then came to TurboTax to double check. It calculates a larger refund than I do. The strange thing is that the refund amount is off by exactly the amount of the self-employment tax, in my case $374. This amount shows up correctly when I look at the section specifically about the self-employment tax, but the federal refund amount ignores it.

Is there some way that TurboTax figured out to appropriately avoid paying the self-employment tax, or is it a bug in the software?

Returning Member
Jun 4, 2019 5:52:24 PM

Thanks! It seems strange that they wouldn't even let me see my own question and see that it has no answers, and explain why the question was removed. I'm surprised that the forum isn't full of people asking what happened to their questions!

Level 15
Jun 4, 2019 5:52:25 PM

Lots of threads disappear, even with comments, if there is no "Answer" after 6 days.  If I see an active thread about to disappear in the next day, sometimes I will "answer"  with the words such as "To save thread."

Level 15
Jun 4, 2019 5:52:27 PM

I see you already got a quick comment in your new thread.   Good luck.

Level 2
Apr 1, 2022 10:52:33 AM

How does one find the question they just posted? Thanks.

Level 15
Apr 1, 2022 10:55:44 AM


@juinnder wrote:

How does one find the question they just posted? Thanks.


Click on your User ID and you will be taken to a list with links to all of your posts.

Level 2
Apr 1, 2022 11:00:07 AM

Thank you.