Are you using the TurboTax online web-based editions or the TurboTax desktop editions installed on a personal computer? If the desktop editions, Windows or Mac?
Please have a TurboTax technician reply as this is a software issue
Only you can access support. We cannot do that for you.
Concerning the Social Security SSA-1099, there is no issue entering the SSA-1099 using the 2024 TurboTax desktop editions for Windows. There is also no issue entering the SSA-1099 using the 2024 TurboTax online web based editions.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US
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