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Returning Member
posted Jan 19, 2025 8:39:20 AM

when will i be able to enter Social Security 1099-SM info into TurboTax program?

The TurboTax program section for Social Security is not working. It will not allow data to be input. When will this be fixed?

0 4 2078
4 Replies
Level 15
Jan 19, 2025 8:51:52 AM

Are you using the TurboTax online web-based editions or the TurboTax desktop editions installed on a personal computer?  If the desktop editions, Windows or Mac?

Returning Member
Jan 19, 2025 9:20:46 AM

Please have a TurboTax technician reply as this is a software issue

Level 15
Jan 19, 2025 9:26:53 AM

Only you can access support.  We cannot do that for you.

 

Concerning the Social Security SSA-1099, there is no issue entering the SSA-1099 using the 2024 TurboTax desktop editions for Windows.  There is also no issue entering the SSA-1099 using the 2024 TurboTax online web based editions.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Returning Member
Jan 22, 2025 4:24:48 AM

Thank you but the only way I was able to input social security info was to go to the FORMS SECTION OF THE PROGRAM and enter it that way.  It was not accessible using the STEP BY STEP METHOD