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Level 2
posted Mar 3, 2025 11:52:12 AM

No Customer Support when software ERROR IS FOUND!!

HOW TO CONTACT CUSTOMER SUPPORT?

0 4 304
4 Replies
Level 15
Mar 3, 2025 12:01:05 PM

You can contact customer support during normal business hours.  Or you can post information about the problem here in the user forum.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number.. 

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

 

Level 2
Mar 3, 2025 12:12:13 PM

AS I SAID I AM USING THE TT 2024 PAID FOR PREMIER VERSION. WHAT IS THE PHONE NUMBER TO ARRIVE AT REAL PROFESSIONAL SUPPORT THAT CAN SOLVE A PROBLEM?????

Level 2
Mar 3, 2025 12:14:07 PM

THE LINK YOU SENT IS BROKEN. IT GOES NOWHERE!!! I HAVE REPEATEDLY POSTED QUESTIONS NO ANSWERS WERE RECEIVED. LOOK AT MY HISTORY HERE FOR LAST WEEK OF POST AFTER POST AFTER POST 

Level 15
Mar 3, 2025 12:27:27 PM

This place is just a Forum...experienced but not actual Customer Support

 

Try this one (almost the same url)

 

How do I contact TurboTax?