I called customer service to assist in determining why deluxe was required for me but not my mom with a similar tax situation - same employer/ benefits like retirement and deductions. Please keep in mind the schedule 2 form is available on the IRS website to the public.
What exactly does it say you need Schedule 2 for? It has retirement on it in part 2 line 8 Other Taxes. Did you make a IRA contribution or get a 1099R for a withdrawal?
https://www.irs.gov/pub/irs-pdf/f1040s2.pdf
It comes from Form 5329
https://www.irs.gov/pub/irs-pdf/f5329.pdf
I made typical contributions to a pre tax IRA which is not included in Schedule 2. I didn't get a 1099R because there were no withdrawals.