Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Jan 20, 2025 12:07:18 PM

1099-R Availability - Windows Desktop version still shows no update and will be available "1/11"

Hello,

The 1099-R forms are still on showing on the step-by-step version and says they will be available 1/11/25.  It's not 1/20/25 and they still aren't there.  My installation of Turbotax Deluxe 2024 Windows desktop version shows no updates since 12/23/24 and when I ask it to check for online updates - it says I am "up to date".   When will these forms get released as an update to the Windows desktop version?  Thank you.

0 2 3032
1 Best answer
Level 15
Jan 20, 2025 1:34:06 PM

@phopfner 

 

The following usually works

 

Shut down your TTX software.

Check for any Windows updates the haven't installed yet, then reboot your computer.

Sometimes a 2x reboot is really helpful...but may not be necessary

 

Then download and install the Manual Update.

It takes longer than expected to install, so be patient

 

Manually Update TurboTax for Windows Software

 

When your re-start TTX, run the regular TTX updates again.....sometimes the Manual update is one update behind.

__________________

Should work normally after the manual Update

 

 

2 Replies
Level 15
Jan 20, 2025 1:34:06 PM

@phopfner 

 

The following usually works

 

Shut down your TTX software.

Check for any Windows updates the haven't installed yet, then reboot your computer.

Sometimes a 2x reboot is really helpful...but may not be necessary

 

Then download and install the Manual Update.

It takes longer than expected to install, so be patient

 

Manually Update TurboTax for Windows Software

 

When your re-start TTX, run the regular TTX updates again.....sometimes the Manual update is one update behind.

__________________

Should work normally after the manual Update

 

 

Level 2
Jan 20, 2025 3:33:06 PM

Dang  - thanks.  Been using TTX for many years and that is the first time I've had to manually apply a patch.  Thank you - seems that I have to 1099-R forms now.  Hopefully, future online updates will start working again.  Much appreciated.