So, I’m having a few issues with my account and my card. The application didn’t recognize my old card for me to create a profile, so I cancelled it and ordered a new one. The new one is giving me the same problem, now, too. Even on the website when I try to register, same thing. I called the number on the back and it wouldn’t even let me speak to anyone. It just said that some security block has been placed on the card with the only direction to remove it being searching the website itself.