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New Member
posted Apr 15, 2020 10:27:26 AM

Turbo card not working

I'm trying to check my balance and also if my stimulus check has been deposited but the app is not working and so is the website. I tried calling and call doesn't go thru Aww I'm so frustrated my worse mistake ever was getting that stupid card. Pus my taxes weren't free I paid for it. 

0 6 750
6 Replies
New Member
Apr 15, 2020 10:51:19 AM

I’m having the same trouble.Ive been trying to call and get log in but no luck! 

Level 8
Apr 15, 2020 11:09:42 AM

The Turbo Card app/site is experiencing high volumes today due to stimulus payments being funded. We know everyone is anxious to get theirstimulus money and we appreciate your patience. If you are experiencing any issues please wait a bit and try again.

Level 3
Apr 15, 2020 11:15:53 AM

"wait a bit" Been waiting all day lady. Like is that really the issue or something else going on, cause I need my money...asap! Ya'll playing

New Member
Apr 15, 2020 11:16:34 AM

My stimulus money hasn't even hit. I was told if this card was through MetaBank, the stimulus was sent back to the IRS and we won't see it for weeks. Is the Intuit Turbo Card through MetaBank? 

New Member
Apr 15, 2020 2:50:28 PM

My TurboCard, and I'm sure all are, through Green Dot bank. Check IRS website to see if its been deposited.

New Member
Jan 1, 2021 11:57:48 AM

i tried calling to check my balance and tried logging in but it said my card isnt valid even though it doesnt expire until 2023 and i used it for my 2019 refund. i dont know what to do.