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Level 1
posted Apr 15, 2020 4:29:38 AM

Turbo card "inactive", how will i get stimulus check?

I haven't used the Turbo card in over a month and now it says my card is inactive and that I have to set up direct deposit to use my card again. I have no direct deposit info to add so I can't figure out how to make it "active". Will I still be able to receive my stimulus check on this card?

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1 Replies
Level 15
Apr 15, 2020 1:06:20 PM

 

Check out this FAQ https://ttlc.intuit.com/community/tax-topics/help/how-will-the-stimulus-package-impact-me/00/1393859

You may have to wait a bit though. 

 

TurboTax Online is up and running smoothly. The app/site/phone line for the Turbo Visa Debit Card issued by Green Dot is experiencing high volumes today due to stimulus payments being funded, but filing online with TurboTax is uninterrupted.If you are experiencing any issues with the Turbo Card app/site/phone line, please wait a bit and try again.