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Level 1
posted Apr 15, 2020 8:10:44 AM

Issues with debit card system?

I haven’t been able to log into the intuit prepaid debit card app since yesterday (says it can’t connect) and now when I call the number to check my balance it doesn’t even ring I just get a “error” beep after a minute and it disconnects. Anyone else having these issues? 

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2 Replies
Returning Member
Apr 15, 2020 8:13:06 AM

I have too. 

I checked the IRS site and it says the deposit was sent today but for the account number, it’s the last four of my social. Does anyone know if we’ll get it deposited to our Turbo card if we got a refund advance? 

Level 8
Apr 15, 2020 11:52:18 AM

We are seeing an unprecedented number of people trying to access their Turbo Card accounts, due to stimulus payments being funded by the IRS. We know everyone is anxious to get their stimulus money and we appreciate your patience.