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Level 1
posted Apr 12, 2023 4:55:44 AM

Virginia

Why doesn’t Turbo Tax recognize and identify the Virginia military retirement credit?

0 3 1370
3 Replies
Employee Tax Expert
Apr 12, 2023 5:21:10 AM

You need to claim it as you prepare your Virginia state tax return. As you proceed through the return, you will reach a page entitled Here's the income  Virginia Treats Differently. Then go to military>military benefits subtraction. Once you complete this, up to $10,000 will be subtracted from VA taxable income if you are filing single or $20,000 if filing a joint return.

 

Level 1
Apr 12, 2023 4:15:08 PM

Yes @DaveF1006 I completed that portion but what I’m saying is when I completed my federal then the the Virginia state edition Turbo tax did not pull in from my federal return my mil retirement. 

Employee Tax Expert
Apr 12, 2023 4:56:21 PM

It would be helpful to have a TurboTax ".tax2022" file that is experiencing this issue.

 

You can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions: 

 

If using Turbo Tax online:

 

  1. Click on Tax Tools in the black left menu bar
  2. Click on Tools>share my file with agent
  3. press ok and you should get a token number

At the top menu in the black line at the top of the page go to Online. 

  1. From the menu, select Send Tax File to Agent. 
  2. You will see a message explaining what the diagnostic copy is. Click Send and then you will get a Token number. 
  3. Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.  

 

We will then be able to see exactly what you are seeing and we can determine what exactly is going on in your return and provide you with a resolution.