Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 18, 2022 4:07:43 PM

rejected missing Identity protection pin

What is the best way to resubmit Federal and State forms for 2020 after it was rejected due to a missing indentity protection pin.  When I orginally filled out the forms on Turbotax, I was never asked to provide this #.  I finally just received my pin number from the IRS after chasing them. 

Where should this be added and can I e-file again?

0 3 2619
3 Replies
Expert Alumni
Apr 18, 2022 4:32:32 PM

Follow these instructions to enter your IP PIN or to remove one that you accidentally entered.

  1. Sign in to your TurboTax account
  2. Open or continue to your return if you don't already have it open
  3. In the search bar type IP pin (don't forget the space)
  4. Select the Jump to link in the search results
  5. On the Identity Protection PIN screen, answer Yes. Select Add and enter your IP PIN in the space provided
    • If you need to remove the IP PIN, select the trash icon
  6. Select Continue, then select Done

Yes you can efile again after entering your IP PIN

 

This link has information you may find helpful: https://How do I add or remove my 6-digit IP PIN?

Level 2
Jul 5, 2022 12:40:45 AM

Did I understand correctly that the pin can be set independently?

Level 15
Jul 9, 2022 3:57:25 PM

@bentriviani once you requested the PIN from the IRS, they will create the PIN each year. You can't choose your own sequence. 

 

 

https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin