One of the most common reasons to receive notifications from TurboTax is multiple accounts. You may have more than one Intuit account, and the reminders are coming from an account where you started but didn’t finish a return. How can I view all my TurboTax accounts?
If you filed using the TurboTax Desktop software, the Online version won’t know you filed. The online system may still show your return as “Started” or “Incomplete,” triggering reminders. Also, some reminders are automated marketing messages, especially around extension deadlines.
What You Should Do
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Check Your E-file Status: The most important step is to verify that your return was accepted by the IRS. You can do this by using the e-file status lookup tool on the TurboTax website. You can also use the "Where's My Refund?" tool on the IRS website if you received a refund or check your IRS tax account online to see the payment posted. This is your definitive proof.
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Disregard the Notifications: If your e-file status and IRS records confirm that your return was accepted, you can safely ignore the messages from Intuit.
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