Please be sure that you are signed in to the same TurboTax ID used previously, plus also give a link for how to access QEF from within TurboTax. And then let him know if he has more questions, they can ask again. Also, please review this link throughly for further assistance with QEF: https://ttlc.intuit.com/community/forms/help/what-is-quick-employer-forms/00/25916
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