Make sure the TurboTax software is at the latest release. Click on Online at the top of the desktop program screen. Then click on Check for Updates.
If the software is updates and the problem persists, then manually update the software.
See this TurboTax support FAQ for a manual update - https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/manually-update-turbotax...
