Any type of billing issue is to be handled by TurboTax support. No one from this TurboTax user community forum can assist you with a refund.
To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
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Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
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Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
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Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
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On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us
