See this TurboTax support FAQ for receiving your Audit Defense membership kit - https://ttlc.intuit.com/community/using-turbotax/help/when-will-i-get-my-audit-defense-membership-in...
See this TurboTax support FAQ for Max - https://ttlc.intuit.com/community/choosing-a-product/help/what-is-max/01/26700
