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Other financial discussions
Sounds like you are signed up for the Advantage auto renew plan. You need to cancel that so you don't get charged again next year.
You can sign into your Turbo Tax Advantage account and under Your Product, select to Remove Product. Once you remove the recurring product order, the Turbo Tax Advantage subscription will be cancelled as well.
How to cancel Turbo Tax Advantage
You can try to get a refund, submit an online refund request within 60 days of receipt here, https://support.turbotax.intuit.com/forms/refund-request.jsp
Or Call in for a refund. When you fill out the from use the word BILLING ISSUES instead of the word “refund.” Contact Customer Service
https://support.turbotax.intuit.com/contact/
January 8, 2020
12:04 PM