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I am in a similar situation.  Unfortunately, 1-800-829-1040 does not work.  I have checked the status of my refund but I have the "Your tax return is still being processed" message.  Not sure what they are questioning/reviewing as we have very straight forward taxes and I double checked what we submitted - it's correct.  We have not received a letter in the mail.  It would be nice to get our refund... 🙂  Any advice on how to contact the IRS right now?

@KarenM90