I filed my 2019 taxes with turbo tax and had my return put onto the turbo tax card.
after failing to receive the stimulus check I went to the IRS website and used the stimulus tracking tool. It said I was eligible but they needed more info. I was under the impression it would be deposited into the same card as my taxes and it was not. The website asked me to verify my identity and would not accept the info that I put in.
I double and triple checked all of my info, AGI, return amount, account and routing number for the turbo tax card and now I am locked out of the site for 24 hours.
why was it not automatically deposited into the card?
why does the IRS website say that the information I entered is incorrect?
please contact me back ASAP.
