This seems to be a very common problem with, not only Turbotax, but HR Block and many other online tax prep services. Confusion regarding the third party bank they issue the refunds through. I to will be discontinuing Turbotax and not because of the mix up on the stimulus payment but because their customer service throughout this has been appalling, or should I say their lack of customer services. Instead of working to help customers they're time is being spent blaming everyone from the IRS to the bank they partnered with for the mix up. This is definitely not the way to do business if you want to keep customers. Do yourself a favor, use the IRS FREE file your taxes. EFF Intuit.
