@anthrax08 wrote:
@DoninGA Yes I did that for the past few days and I keep getting the Payment status not available message. I also tried doing the address trick by removing the ST or using the exact address when using USPS zip code lookup tool but still I get the same message. I am using the free edition so I am not sure if upgrading to deluxe/paying $30 to speak to a live agent would fix this.
No, there is no need to upgrade as no one at TurboTax will be able to assist with this IRS website.
This is what the IRS website says about "Payment status not available" - https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions#payment
The Get My Payment application will return "Payment Status Not Available" for several reasons, including:
- You are required to file a tax return, but:
- We haven't finished processing your 2019 return
- The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.
- You don't usually file a return, and:
- You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
- You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.
- You’re not eligible for a payment (see Eligibility).
We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.
Just keep checking back daily to see if your information has been updated.
