We can't tell what all you paid for. You may have bought the download Desktop program but used the online version. You should be able to get a refund for the Desktop program. They are not charging for 2022 (the 2021 program) yet.
Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
