credit card refund request

hiwin · ‎April 11, 2020

I was planning to submit my tax return electronically and already paid $24.00 for service fee, but due to I don't have Company control number on W-2 so I have to print and file my Tax return by mail.

I am requesting a credit to be issued for that charge.
Please advise.
Thank you.

AshleyLO · ‎April 13, 2020

Please see the following TurboTax FAQ for assistance with how to e-file without a control number: I have no box D or Control Number on my W-2

If the issue still persists please reach out to our live customer service representatives for further assistance: What is TurboTax's phone number?

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Luke xu · ‎April 13, 2020

I have the same issue. do you know how to get the credit card refund yet? Thanks!

AshleyLO · ‎April 14, 2020

@Luke xu Please reach out to our live customer service representatives for assistance with a refund: What is TurboTax's phone number?

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hiwin · ‎April 14, 2020

no, still work on it.

DonnaLO · ‎April 14, 2020

@hiwin, did you have a question?

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credit card refund request

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