@Yeager If the information in the My Info section is correct and you entered a military W-2 and you checked the box for being military on the uncommon situations screen, then you should not be charged for the TurboTax online account fees. Assuming that you did NOT use one of the Live editions, but that would show on your order summary if you did.
You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
