Please reach out to a TurboTax Customer Support Specialist to discuss your options. Use the key words billing issues and do not use the word refund or you will be directed to a phone number for tax refunds. You can reach a them by following the instructions in this FAQ: <a rel="nofollow" target="_blank" href="
https://ttlc.intuit.com/replies/3300041">https://ttlc.intuit.com/replies/3300041</a>
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