First, check to be sure both W-2s are shown as being for you and not your spouse (if applicable). Also, be sure that the W-2s have different Federal ID numbers.
If both W-2s happen to have the same Federal ID number, then TurboTax will treat that as a single employer and the excess amount will not automatically be refunded as part of your tax return.
There is a more complex procedure to follow for getting a refund of the excess tax that was withheld.
The following TurboTax article will describe the steps you need to take in detail, with links to the Form 843 that needs to be filed and sent separately to the IRS.
Click the Single Employer link within the article and follow the instructions under the section What if my employer can't or won't cooperate?
Following these instructions should allow you to go ahead and e-file your return, with a request for refunding the excess taxes submitted separately.
Can I get a refund for excess Social Security tax withheld?
@aibrahim1979
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