Is the contribution listed on her W2 in box 12? When you say she made a $2400 contribution, I assume that was during the tax year.
What is Adjusted Gross Income? If your income is over $64,000, you would not qualify for the credit.
The credit is also non-refundable, which means it can not reduce your tax less than $0. If your income is zeroed out from your standard or itemized deduction, you would not be able to use the credit.
What I think you are saying is that she made the $2400 contribution during 2019 while she was working and then when she retired, she rolled that $2400 over to another account. If that is the case, and you have taxable income and are below the income threshold, you should qualify.
This should have automatically calculated if she has an amount in box 12 of her W2, but you can add the Retirement Saving Contributions Credit:
- While signed in and working in TurboTax Online 2019, click on Federal in the black menu on left.
- Click on Deduction and Credits in the upper portion of the page.
- Scroll down and click on Retirements and Investments, Show More.
- Choose Retirement Savings Contribution Credit by clicking on Start or Revisit.
- Walk through the questions
This IRS link will give you more information: https://www.irs.gov/retirement-plans/plan-participant-employee/retirement-savings-contributions-save...
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