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Retirement tax questions
Last year (2018) sounds like a major foul-up if 414(h) were listed as box 12 code D. You may have to amend 2018 taxes if/and/when they issue a corrected W-2 for 2018 (And pay some back to the Feds)
I "think" they really need to get their W-2 reporting in order. 414(h) contributions should only be in box 14.
I don't know if there would ever be a way to clear this year thru the software, other than the employer issuing a corrected W-2. They need to fix their W-2 (with a W-2C) before you can file. if they delay too long, you may need to file an extension to give them more time to get it fixed. (When a W-2C is issued, it usually just shows the boxes that it fixes, and you just edit the main W-2 to include those fixed boxes).
@dmertz Does this sound about right?