Retirement tax questions

The 1099-R form has been available for weeks now.

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Try the following:
A)   

...Save your tax file and Exit TurboTax....then:

 1)  right click TurboTax 2019 icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

5) Apply...OK...then restart the program and try again

 

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B) Still a no go? Try the following:

 

1) Shut down Turbotax

2) Do a full computer reboot

3) Download and install the following Manual update  (Can take 5-10 min to install):

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...

 

4) restart Turbotax and check for it  again .

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*