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Form 1099R has no entry for NY state tax withheld (Box 12). Program asks for update but it won't accept it. Can't file. How can I correct?
I've tried both leaving box 12 blank, which worked for federal, and entering $0.00. Neither works and turbotax state continues in a loop asking for information it will not accept.
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‎June 3, 2019
1:25 PM