Are you trying to Pay With Your Refund, or are you paying with a credit card? If using a credit card, here's some things to check:
- Address Mismatch: Go to "My Info" and temporarily update your mailing address to exactly match your credit card billing address, then try the payment again.
- Remove Special Characters: Ensure no periods, commas, or symbols are in the name or address fields.
- Clear Browser Data: Clear your browser's cache and cookies to remove outdated information.
- Try Another Method: Attempt using a different credit card, or if paying from a refund, ensure your bank information is correct.
- Check Card Details: Re-enter your card number, expiration date, and CVV code carefully, as saved information may be outdated.
Here's more info on Paying With Refund.
@Tto
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