Retirement tax questions

Using the TurboTax Free online editions as a test bed, entered information for a W-2 to include using box 12 with a code of D for 401(k) Deferrals and a deferral amount of $23,500.  Clicked on Continue at the bottom of the page without any errors being presented.

 

I am using Google Chrome  Version 143.0.7499.193 with no issues with the TurboTax online editions.

If you cannot resolve this problem by changing browser, you will need to contact TurboTax support for assistance.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...