TurboTax gets no information from the IRS after you file your tax return. TurboTax cannot fix your situation or help you with verifying your identity with the IRS; TT cannot intercede with the IRS for you or speed them up for you. This is a matter between you and the IRS.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
TAX ADVOCATE
See this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html
https://www.taxpayeradvocate.irs.gov/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
