When I prepared my 2024 taxes it wasn't until I had submitted that I noticed the line 6B Taxable amount for Social Security Benefits was blank!! when I contacted Turbo Tax and spoke with an expert he stated that it was accurate and that my SSA Benefits weren't taxable. After noticing a delay in refund notification, I contacted the IRS and they stated it would take more time for a review, after several more weeks I finally received a notice that my refund was MODIFIED due to a correction, which was the SSA benefits that wasn't calculated correctly, I now have NO recourse for an amended return since I can't make that correction in this system, it doesn't allow for you to make the correction and I can't get anyone to understand or do anything about it since it appears AI is being used and the experts are clueless I don't think I will use this in the future!!!
