If you are trying to enter your social security benefits, you do not need to enter a TIN as this is a federal government payment. You will enter it under the retirement income section where it says SSA-1099. If you are entering it anywhere else, you need to delete the entries and enter it in the SSA-1099 section
To get there you can enter SSA-1099 in the search bar and click JumpTo SSA-1099
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