Retirement tax questions

You'd  have to look at the various actual NY forms to make sure it wasn't applied.  Could be it's there and you don't realize it???  (probably not, just wild guessing)

 

Other than that....maybe Customer Support can figure it out:

How do I contact TurboTax?

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*