I am using a Dell XPS desktop running Windows 10 (which I have used Turbo Tax on for several years). I am running Turbo Tax Deluxe 2023 (downloaded). Last update was yesterday (when I started TT today it did not do an update).
I don't believe this is a memory issue. I was able to enter 1099R and 1099INT data, and import 1099DIV data without any problem. This morning I did a Clear Cache on the browser (Chrome), and restarted the computer. No change.
One other thing I tried yesterday was to start a new return, and the first thing I did after entering the Personal Info data was go straight to Wages & Income -> Social Security (SSA-1099, RRB-1099) and selected [blue] Start. The window under the menus went blank. When I went back, [blue] Start] was replaced by [gray] Update, it showed a value of $0. Selecting Update results in the same blank window.
Incidentally, a few others not germane to the return I'm working on, e.g. Wages and Salaries and Stocks, Cryptocurrency, Mutual Funds, Bonds, Other behave the same way - blank window. Note: I have not tried every selection. While I used to be a SW Systems Engineer and Tester, it's not my job anymore...
