Retirement tax questions

Checked again today for software update and there is none. It has been 2 weeks since the original poster posted and this is still not fixed. I have used TurboTax for years. This is the first time I have had such an issue and it is ridiculous. 

I have tried the fix some said worked for them but it did not for me. 

Also, why does this question indicate it is solved when it is clearly NOT!