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Retirement tax questions
I didn't have an issue when using the Online Premier software....perhaps something with the Online SE software?
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But.....a couple thing to try:
1) If using a Windows computer, certain waiting Windows OS updates have been known to block certain TTX functions. Exit TTX and check for/install any waiting Windows updates (a couple were issued last week) ....then reboot and try again.
Still no go?
2) Try creating an entirely new test charity...and see if you can make an entry there. Then delete it if it works.
Then delete that charity you are having a problem with, and recreate it from scratch.
All I can think of for the moment......or...oh yeah..
3)...maybe try a different browser to log into your Online account before trying again? Chrome, Edge, etc...