The only thing I can think of, is to delete the remaining, partially-entered W-2 form from that employer entirely....and try putting in manually again.
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Why you can't import, when you could before?....perhaps the employer is not providing the specially-formatted tax import files that they did in prior years....or they don't have them ready yet.
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Are you using Desktop or Online software to enter it?......The "Online" software is behaving very strangely this year for some forms that carried into the 2023 tax software from last year.......best to delete the form entirely....and try to enter manually again.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
